Our Terms and Conditions outline how we operate, including quotations, payments, and project commitments. Please review them before engaging our services.
Last updated: October 2025
Terms & Conditions
Terms & Conditions
1. Introduction
These Terms and Conditions (“Terms”) govern the use of our services and website. By using our services or contacting us, you agree to these Terms.
2. Company Information
CSS Joinery Ltd provides professional joinery and carpentry services across the UK.
Contact:
Phone: 07929 788 101
Email: chris@cssjoinery.com
3. Quotations and Orders
- All quotations are valid for 30 days unless stated otherwise.
- Work will commence only after acceptance of a quotation and, where required, a deposit payment.
- Any additional work not included in the original quotation may be subject to additional charges.
4. Payments
- Payment terms will be clearly stated on your invoice.
- Late payments may incur interest in accordance with UK late payment legislation.
- Ownership of goods supplied remains with CSS Joinery Ltd until full payment has been received.
5. Cancellations and Refunds
- Cancellations must be made in writing.
- Deposits may be non-refundable depending on materials ordered or work already undertaken.
- Refunds, where applicable, will be processed within a reasonable timeframe.
6. Workmanship and Materials
- We aim to provide high-quality workmanship and materials.
- Any materials supplied will meet the agreed specification.
- Natural variations in wood or finishes are normal and not considered defects.
7. Liability
- CSS Joinery Ltd is not liable for any indirect, incidental, or consequential loss.
- Our liability for defective workmanship or materials is limited to the cost of correction or replacement.
- Customers are responsible for ensuring site access and suitable working conditions.
8. Website Use
- The content of our website is for general information only.
- We make no guarantees about accuracy or completeness and accept no liability for errors or omissions.
9. Intellectual Property
All website content, including logos, images, and text, remains the property of CSS Joinery Ltd and may not be used without permission.
10. Governing Law
These Terms are governed by and construed in accordance with the laws of England and Wales. Any disputes will be subject to the exclusive jurisdiction of the English courts.
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Alternatively call us on 07929 788 101
Got a question?
Email chris@cssjoinery.com